Contact us first
Please reach out before sending any item back so we can help with the right next step and return instructions.
Returns & exchanges
Returns/ Cancelations
Buyer and/or User of this site consents and agrees that use of the gordontradingpost@gmail.com (Gordon Trading Post LLC) website constitutes your legally binding agreement to abide by all the Store Policies (Terms and Conditions). Read them all very carefully. ORDER CANCELLATION FEES Buyer and/or User or this site acknowledges and agrees that we invest time and incur real costs at the time you place your order and during the preparation of every order that is placed on our site, even before the order ships and at the time the order is placed by the Buyer and/or User of this site. Buyer and/or User of this site acknowledges and agrees to be responsible for paying a 10% Order Cancellation Fee if your order is cancelled for any reason before your order is submitted for processing. Unfortunately, this is necessary in order to keep our prices low for all of our customers. Buyer and/or User of this site acknowledges and agrees to be responsible for paying original shipping cost, return shipping cost, RTS fees or other associated charges, and a 35% Order Cancellation fee if your order is cancelled for any reason after your order is submitted for processing. Buyer and/or User of this site acknowledges and agrees that no refunds, partial or otherwise, can or will be issued until returned product has been received and processed. Unfortunately, this is necessary in order to cover incurred costs and to keep our prices low for all of our customers. Buyer and/or User of this site acknowledges and agrees that requests to cancel an order must be emailed to gordontradingpost@gmail.com and are not approved or valid until confirmation is given in writing from gordontradingpost@gmail.com (GordonTradingPostLLC) and/or its assignees. Buyer and/or User of this site acknowledges and agrees that order cancellation requests are only processed on Monday through Friday from 10a-7pm excluding holidays. We make every effort to process requests within 2 business days. Holiday periods may increase processing times. Buyer and/or User of this site consents and agrees to pay the Order Cancellation Fee of (10% on orders placed but not yet processed) or (35% on orders placed and submitted for processing) plus any shipping, return fees, or any other associated charges if you choose to Cancel your existing Placed Order.
Before you start a return
Keep items in sellable condition
Returnable merchandise should be unused, complete, and in its original packaging with included parts, tags, and paperwork.
Have your order details ready
Include your order number, the item you need help with, and a brief description of the issue.
Firearms, ammunition & regulated items
Firearms, ammunition, NFA items, and other regulated products may have special handling or may not be eligible for return. Contact Gordon Trading Post before attempting a return so we can review your order and provide lawful, item-specific guidance.
Do not ship a regulated item back without written return instructions.
How returns work
- 1
Get in touch
Send us your order number and tell us what you need to return or exchange.
- 2
Receive instructions
We’ll confirm eligibility and provide return details, including any item-specific requirements.
- 3
Pack it carefully
Use the original packaging when possible and include all parts and documentation.
- 4
We’ll follow up
Once the return is received and reviewed, we’ll confirm the next step for your return, exchange, or eligible refund.
Need help with an order?
Our team is here to help you find the right solution.
Contact Gordon Trading PostUse our contact form for return and exchange requests.